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Grievances and disputes can happen in any workplace.

A grievance is any problem, concern, or complaint that an employee has at work. This could be issues with the work space, colleagues, contracts, etc.

While the vast majority of workplace grievances aren’t serious and can usually be resolved informally, more serious complaints have to be resolved by following a formal grievance procedure.

Our specialist employment law team can provide the legal support you need, guiding you through the workplace grievance process carefully and reliably.

As an employer, you are required to have a formal grievance procedure. To ensure that your grievance procedure is clear to everyone within the organisation, it should be included in the staff handbook or employment contract.

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When raising an issue, staff should submit their formal grievances in writing, outlining what they want the outcome to be and the steps they would like their employer to take to resolve the problem.

Once an employee presents their grievance, it’s important to act quickly and resolve the issue as quickly as possible. If you delay the process, the employee may be able to claim constructive dismissal.

Our skilled and experienced team of employment law experts will help ensure that you have a comprehensive grievance process in place and ensure that you handle any formal employee grievances properly. Ensuring that all grievances are dealt with quickly, fairly, and efficiently, we’ll help protect your business from the risk of unfair dismissal and victimisation claims.

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